We’ve all heard the expression “If you smile, the world will smile back” – well, the opposite is also true that if you’re negative, others become negative too. In a work environment, it only takes one or two people with a negative attitude to turn what was once a positive work environment into a stressful, depressing, and unhealthy workplace.
Although there are many reasons why employees may be feeling negative, as an HR professional you can help to turn things around before that negative feeling starts to spread to even your most positive employee. Negative and toxic employees can inject their emotional venom into everything if you let them and they are often resistant to change, but you can create an environment that fosters positive attitudes, thereby providing you and your employees support in creating a healthy environment.
Here are my top 4 recommendations designed to help you deal with negativity and toxicity in your workplace:
Communicate and Understand
Communication is always key and when dealing with negative attitudes, it is essential to communicate in an open and inviting way. It may be difficult, but speaking with the person who is causing the negativity and asking them to explain the problem as he or she sees it can go a long way in putting an end to the behaviour. Restate their explanation until they believe you understand their viewpoint. Only at this time, explain your point of view.
Make it Fun
When we build opportunities for fun into the workplace, it fosters positive attitudes and builds the healthy culture we all want. Create a few regular “fun” activities for the whole team to participate in. This could include everything from catered weekly lunches, cooking contests, picture day, or outings when staff can go together to a music festival, stand-up comedy night, or a learn-to-paint night. When you create a “fun” culture, it fosters healthy relationships and builds trust among colleagues.
Neutralize The Negative Energy With Positive Energy
As difficult as it can be when dealing with a negative person, lead by example and remain positive. Encourage positivity at every level and in everything you do as a company or department. The more positive energy, the sooner it becomes part of the corporate culture, combating negative attitudes and restoring employee hope. It’s about ensuring challenges are brought up in a healthy, positive way that doesn’t point fingers but instead collaborates to find solutions and move the company forward.
Not everyone will change, but you can focus on increasing your understanding of your employee’s position, share with them, and find solutions with a constructive and healthy conflict resolution approach. Look to create an environment that facilitates progress and change. You may want to speak to your EAP provider about a conflict resolution specialist or an interactive lunch and learn on the topic. Finding a resolution isn’t always easy, but it helps teams find the right answers and takes into account everyone’s perspective.
Difficult people are a fact of life, but by dealing with negative attitudes in your workplace head-on, you will encourage cooperation and communication between employees, and foster new and creative ideas for your workplace. The benefits will not only be demonstrated through lowered absenteeism, fewer accidents, and increased productivity, but in creating a healthy work environment for all.