Charles Benayon

Founder & CEO of Aspiria


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International Longevity Month: Stress in the Workplace

Workplace StressOctober is International Longevity Month. This is a perfect opportunity to discuss the relationship between workplace stress and life expectancy and what you can do to help reduce the stress levels your employees may be experiencing. I’m sure you’ve heard the expression “worked to death”. Sadly, it’s more than just an expression; it can be a reality in the workplace. Studies have shown that stress in the workplace can actually shorten your life.

“Decades of health research has found that the effects of stress compounds over time, starting with psychological stress, which can eventually lead to physical problems like high blood pressure and even death,” according to Erik Gonzalez-Mule, assistant professor of organizational behavior and human resources at Indiana University’s Kelley School of Business. In order to cope with stress, many people resort to unhealthy behaviours like smoking, drinking too much, over-eating or living a sedentary lifestyle. Other employees may up and leave before their stress levels become dangerous. In fact, according to Monster Canada, 25% of Canadians admit to leaving a job due to stress and another 17% have considered it.

What are the symptoms of stress?

According to the Mood Disorders Society of Canada, these (among others) are the signs of stress to watch out for:

  • Irritability
  • Anxiety
  • Depression
  • Mood swings
  • Poor concentration
  • Low productivity
  • Forgetfulness
  • Avoidance of social activities
  • Increased use of alcohol or tobacco
  • Headaches
  • Over or under eating
  • Sweaty palms
  • Fatigue
     

What can you do to help reduce the stress levels among your employees?

It’s important to create healthy psychosocial work environments. I have several suggestions for creating less stressful, happy workplaces:

  • Flexible work schedules – gives employees a feeling of having control.
  • Work from home option – alleviates the stress of a long commute or taking children to and from daycare
  • Open communication between management and employees – provides a safe environment for employees to discuss their situations and to ask for help or accommodation
  • Encourage out-of-work team bonding – helps to build relationships and social connections
  • If there is an onsite gym or yoga classes, promote its use – or partially subsidize membership in a nearby offsite facility (if possible)
  • Encourage employees to take short breaks during the course of the day and get up from their desks at lunch – even a short walk or chatting with a colleague can help relieve stress

Creating a less stressful workplace is important for your employees and for your company. Employees becoming ill (or worse) due to stress, going on stress-leave or quitting due to stress can cause havoc with morale, productivity, and your bottom line. A happy and healthy workplace is good for your employees and it’s good business.

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Spotlight on Mental Health: Obsessive Compulsive Disorder

wool-2742119_1280Mental Illness Awareness Week (October 1 – October 7) is an annual national public education campaign designed to create awareness of mental illness. Although there are many faces of mental illness, I’d like to spotlight Obsessive Compulsive Disorder (OCD) which is often greatly misunderstood. OCD can affect anyone, and according to the Canadian Psychological Association approximately 1% to 2% of the Canadian population will have an episode of OCD in their lifetime.

What is OCD?

OCD is made up of two parts – obsessions and compulsions. Obsessions are unwanted and repetitive thoughts, urges or images that don’t go away. Compulsions are behaviours like washing, cleaning or ordering things in a certain way. Over 90% of people with clinical OCD have both obsessions and compulsions, with 25% to 50% reporting multiple obsessions. Although many people who suffer from OCD are aware that their obsessions and compulsions don’t make sense, they still can’t control them. While we often associate OCD with people who wash their hands constantly, are germ phobic or refuse to shake hands, sadly, people with OCD are frequently the butt-end of jokes. We know that OCD is anything but funny; in fact, it is often a debilitating mental illness that severely affects a person’s ability to enjoy life.

Additionally, OCD often interferes with work and negatively impacts relationships. In severe cases, obsessive thoughts and repetitive, compulsive rituals can consume the entire day, making it difficult to hold down a job or maintain personal relationships.

What causes OCD?

The cause of OCD has not been established. Studies have suggested that the cause may be genetic, biological and/or psychological, but as yet there is nothing definitive.

Some signs of OCD

In the workplace, you may notice:

  • Excessive hand washing and/or hand wringing
  • Refusal to shake hands
  • Everything on their desk has to be precisely arranged
  • May become visibly upset if you touch or move any of their things
  • Need to check and recheck their work
  • Late to meetings because of their need to “prepare” again and again
  • Appear to be lost in thought because of their obsessions

How best to support an employee with OCD

There are several effective ways to support an employee with OCD. An EAP is an excellent resource for a person suffering from OCD. You can also gently encourage your employee to seek medical help as medication and therapy can benefit the OCD sufferer. There are also modifications and accommodations that you can make to better support them at your organization:

  • Allow telecommuting
  • Issue deadlines as much in advance as possible
  • Try not to put the person in situations where frequent handshaking is expected
  • Make hand sanitizer readily available
  • Avoid disturbing the setup on the employee’s desk
  • Don’t ask to borrow their office supplies or equipment
  • If possible, avoid putting the employee in stressful situations as stress is a major trigger of OCD

Do you have a process in place to accommodate employees suffering from OCD or other forms of mental illness? If not, a referral to the EAP and the willingness to make modifications in the workplace will go a long way to setting up employees for success and ensuring that your employees are feeling supported by their employer.


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World Suicide Prevention Day: Suicide in the Workplace

Suicide Prevention.jpgSuicide is an incredible tragedy, at any age or stage of life. In the past, I’ve discussed the growing rate of suicide among young adults – teenagers in particular. However, suicide can touch anyone and sadly, suicide rates in the workplace are on the rise. September 10th is World Suicide Prevention Day. I think it is so important that we bring suicide out of the shadows and discuss what part we can play in preventing suicide in the workplace.

Is suicide a problem in the Canadian workplace?

You may not realize how prevalent suicide is in our workplaces and the numbers of Canadians affected by suicide are staggering. According to the Canadian Association for Suicide Prevention (CASP):

  • It’s estimated that more than 3,000,000 Canadians have been affected by suicide
  • It’s likely that many people in every workplace have known someone who has died by suicide
  • Suicide is the leading cause of injury-related death in Canada
  • Working-aged men and women represent one of the highest risk groups for suicide
  • Men of working age die by suicide 3 to 4 times more often than women
  • Women are hospitalized for suicide-related behaviour 1.5 times more often than men
  • Although suicide deaths affect almost all age groups, middle-aged men (40 to 59) have the highest rates

Why is workplace suicide on the rise?

Many attribute the rise in workplace suicide to globalization which has really altered the way we work. Job insecurity, the shift to contract workers, unrealistic targets and deadlines, the pressure to produce profit and the abandonment of any work/life balance are all contributors.

What can you do to prevent suicide in your workplace?

There are many things that you can do to prevent suicide and promote mental health in your workplace:

  • Promote information and resources on suicide prevention, intervention and postvention (suicide bereavement)
  • Create a caring work environment
  • Reduce the stigma that accompanies suicide
  • Give your managers and employees the right tools to be able to identify and support employees at risk of suicide
  • Once at-risk behaviour is recognized, act on it – make sure your employee gets the appropriate help, work on reducing stress levels, perhaps flexible hours or working from home…
  • Ensure that employees that are bereaved by suicide get the help that they need
  • Encourage help-seeking behaviours
  • Establish a response protocol in the event of a suicide or suicide attempt at work

What are the benefits to becoming a suicide-safer workplace?

There are many great reasons for becoming a suicide-safer workplace:

  • The number 1 reason is that you could be saving lives!
  • Workplaces injuries and absences will be reduced
  • A happy and healthy workforce is more productive
  • A compassionate and psychologically safe workplace inspires employees to be their best

It’s important for every company to play their part in suicide prevention. Does your company have a suicide prevention program in place? You can make a difference.


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International Self-Care Day is July 24th: How to Make Time for Self-Care with a Busy Schedule

Pilates exerciseJuly 24th is International Self-Care Day. It’s the perfect time for all of us to pause and remember just how important self-care is. Although it may seem impossible to take time out of our busy days, it’s important for employers to encourage employees to fit self-care into their schedules. Work-life initiatives can really make a big difference in the workplace. According to Statistics Canada, the average Canadian worker is away from work for the equivalent of almost two weeks in a year. Casual absences (not requiring a doctor’s note) account for 80% of lost days for most businesses. Encouraging and promoting a healthy work-life balance is not only good for your employees, it’s good for business.

What is International Self-Care Day?
The International Self-Care Day (ISD) worldwide campaign objective is to celebrate the importance of self-care and to encourage the general public to practice responsible self-care. Every year ISD is observed on July 24 to serve as a reminder that the benefits of self-care are lifelong, experienced 24 hours a day, 7 days a week.

What is self-care?
The International Self-Care Foundation has developed a framework called Seven Pillars of Self-Care.

Pillar 1 – Health Literacy: It’s important to learn about our health so that we can make informed decisions on what we need for self-care.

Pillar 2 – Self-Awareness of Physical and Mental Condition: We need to be self-aware about the state of our physical and mental health. The best way to do this is to regularly visit your doctor or health practitioner and be honest about how you’re feeling physically and mentally.

Pillar 3 – Physical Activities: Regular physical activity is vitally important for self-care. It doesn’t have to involve intense or extreme activities. Walking, cycling, yoga, swimming… they can all significantly improve your health, fitness and mood.

Pillar 4 – Healthy Eating: Eating a nutritious, balanced diet is always essential. Take the time to eat; eat and chew slowly.

Pillar 5-Risk Avoidance or Mitigation: A few important tips are – avoid smoking, limit alcohol intake and use sunscreen daily. Take Vitamin D, especially for us Canadians who experience less sunshine and relatively short summers than those living closer to the equator.

Pillar 6- Good Hygiene: While most of us practice good hygiene, it’s still important to note that washing your hands well and often is one of the most important things we can do.

Pillar 7-Rational and Responsible Use of Products, Services, Diagnostics and Medicines:  Avail yourself of medical help when necessary. If you’ve been prescribed medication, take it as directed. If alternative medicine is your thing, use it.

Why self-care is so important for employees?

  • Boosts morale
  • Increases productivity
  • Reduces absenteeism
  • Improves mental and physical health
  • Decreases stress

Tips on how employers can encourage employees to make time for self-care

  • Help employees set and maintain personal boundaries
  • Help your employees set achievable goals
  • If you schedule meetings during the lunch hour, provide a healthy meal
  • Encourage employees to take intermittent self-care breaks – a walk at lunch time, a social break with a co-worker
  • Promote outside-of-work activities
  • Allow for flexible schedules

Remember, if you don’t take care of yourself first, you won’t be able to give of yourself to others.

July 24th is right around the corner. Is your company promoting self-care in your workplace? Now’s a great time to begin a self-care initiative.


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How to Deal With & Prevent Office Gossip

You may think that gossip is the exclusive domain of teenagers and reality TV, but gossip, when it exists at the workplace, can create a toxic work environment. As a manager, dealing with workplace negativity is part of the job description, but gossip can take negativity to a whole new level. Allowing gossip to flourish unchecked can impact productivity, morale, employee engagement and retention. In some cases gossip can even lead to liability issues.

Tips for dealing with negative office gossip

  1. Stop the negative gossip on a personal level. Identify the gossiper(s) and set up a meeting “behind closed doors”. If there is more than one gossiper, set up individual meetings. Allow the employee(s) to explain their side of the story and discern if there are any underlying issues that need to be dealt with. Make the employee aware of the negative impact of their actions and clearly delineate the consequences if this behaviour continues (e.g. written warning).
  2. Meet with your entire team. Call a staff meeting to discuss negative gossip in the workplace and the impact that it has. Open the lines of communication and encourage your employees to feel free to bring their concerns to management instead of starting rumours without basis in fact. If necessary, introduce a policy that makes it clear that negative gossip will not be tolerated and speaks to the consequences of this behaviour.
  3. Encourage positive gossip. Yes, gossip can also be positive. Sharing individual and team wins can reinforce a strong team bond and improve morale. Studies have shown that very often employees are more motivated by professional recognition than money. Take some time at every staff meeting to share positive gossip stories. Create an achievement wall where employee accomplishments can be posted. Highlight an Employee of the Month. Keep the conversation positive and focused on the successes.
  4. Be a role model. You have to “walk the walk” and “talk the talk”. Model the behaviour that you want to see in others. Spread positive gossip.

How to prevent negative office gossip

While it may be impossible to completely eradicate gossip at work or water cooler talk, the key to addressing negative work gossip is Communicate, Communicate, Communicate! Frequently, negative office gossip occurs as a result of poor internal communication. Change in the workplace often breeds fear and fear breeds negative office gossip. Open the channels of communication. Create a safe environment for people to express concerns, ask questions and make suggestions. Remove any reasons for negative gossip.

Is your workplace an environment that communicates well and inspires positive gossip?


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Get Outside! Ecotherapy Can Benefit Your Mental Health

With Earth Day coming up on April 22nd, let’s celebrate by making a commitment to reconnect with nature and reap the benefits.

Urbanization has caused our disconnection with nature

More than 50% of the world’s populations now live in urban settings and we’re contending with sensory overload on a daily basis. In order to keep up with our lifestyles and work demands, many of us are sleep-deprived, fighting traffic or overcrowded transit systems, and eating at our desks. We spend little to no time outdoors in green spaces. As a result, numerous studies have shown that urban dwellers are at a much higher risk for anxiety, depression and other mental illnesses than people who live in more rural settings.

Some countries are actively using ecotherapy (also known as natural therapy or green therapy) to combat the effects of urbanization. These programs encourage interacting with nature and participating in outdoor activities, to help heal and nurture the mind and body. There are three therapeutic “healing forests” in South Korea (with 34 more planned by 2017). In Sweden, virtual nature spaces are prescribed for workers suffering from stress.

Fresh air is good for you

We all know about the benefits of physical exercise, but just being in nature can improve your mental outlook. You don’t have to bike or run; you can sit on a park bench, go for a stroll, or sit on a patio to reap the benefits. And you don’t have to make a major time commitment. You can benefit significantly from spending just 15 minutes a day in nature.

How spending time in nature can improve your mental health

There are many benefits to connecting with nature:

  • Mood elevation
  • Restored mental energy
  • Less anxiety
  • Lower stress levels
  • Increased alertness
  • Better concentration
  • Improved short-term memory
  • Better sleep
  • Increase in Vitamin D

Small changes can make a big difference

As an employer, you can help your employees reconnect with nature. With pleasant weather upon us this spring, encourage your employees to take their lunch breaks outside or at least go for a walk around the block. If your office building has outdoor spaces, put out some picnic tables. Organize group outdoor activities in the summer months – a weekly softball or Frisbee game over the lunch hour or after work, potluck lunch at the local park with a badminton net and three-legged races, golf tournaments, or a harbour cruise. These activities will boost morale and improve mental health, which is beneficial for your employees’ overall health.

What are you doing to help your employees reconnect with nature?


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Women and Wellness in the Workplace

This past March 8th was National Women’s Day. It was a day to celebrate the social, economic, cultural, and political achievements of women all around the world. Although it was only one short day, I think it’s great that we are taking the time to acknowledge all the wonderful things that women have accomplished.

One accomplishment that stands out to me is the growing number of women in the workplace. It’s fantastic that in 2014, women made up almost half of the labour force compared to just 37% in 1976.

While it augurs well that more and more companies are hiring female employees, it does bring with it a new set of mental health matters that an HR manager should consider. Although mental health affects everyone, women experience more stress, anxiety, and depression at work than men do. In fact, research has found that women are 1.4 times more likely to suffer from these mental illnesses than their male colleagues.

I’d like to share with you two main reasons why women in the workplace suffer mental health issues more than men, as well as some solutions you can use to help minimize them at your workplace.

Domestic Responsibilities

When women consider the choice to start a family, enter the workforce or return to work after having children, care for elderly parents, or pursue advancement within their career, they are considering work-life balance. Although working husbands and fathers have taken on more familial responsibilities over the years, women still tend to take on the majority of these responsibilities. Juggling career pressures with family obligations can increase risks of stress, anxiety, and even depression.

So how can managers give women the support they need? Providing programs that offer greater work-life balance is the key. This balance means different things to different families, but could include encouraging flexible working hours, allowing telecommuting, and implementing child-care services. I know it may not always be possible to establish these family-friendly services, but an important thing you can do is to be more accommodating and ask the women in your organization what would be helpful to them. Making small changes to your mindset can go miles in positively impacting the wellbeing of the women in your workplace.

Inequality 

Even though we have seen quite a positive improvement in women joining the labour force, many women still experience inequality in their career. One study shows that women earn about 26% less than men do. On top of still receiving lower pay, women also face higher levels of job insecurity as well as lack of career advancement. Unsurprisingly, this causes high rates of anxiety, depression, and distress among female workers. A large part of wellness is equality, so a valuable step you can take is to ensure that your workplace enforces pay equity.

To encourage female leadership, many companies are rewarding behaviours such as nurturing and communication. When an organization develops feelings of pride, trustworthiness, and respect, as well as welcoming ideas and building good fellowship, it will encourage women to move past the glass ceiling and create a foundation that can reduce stress and mental health issues in the workplace.

Making sure your organization has the tools in place to foster understanding and equality can make all the difference to female employees.  Checking in with them to see what more your company can do to retain happy, healthy staff is vital to their overall well-being.

Are you giving the women in your workplace the support they need?