Charles Benayon

Founder & CEO of Aspiria


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Getting the Upper Hand on Mental Health in the Workplace

work-2005640_1920Rarely does a day go by that I don’t hear or read that roughly one in five people are experiencing mental health difficulties. I see this statistic so often that it shocks me to know that only six to eight per cent of employees who have access to an Employee Assistance Program (EAP) actually use it.

I’ve seen many employers show willingness to accommodate employee mental health and work-life concerns, and still employees don’t use the resources available to them. Why is that?

In my experience, these are the most common reasons an employee might not seek help for their mental health and work-life needs:

  • They aren’t aware of their EAP benefit.
  • They don’t believe they need help.
  • They have the perception that the EAP is not confidential and believe that their anonymity will be compromised at work.

If you’re keen to raise employee awareness and access to the workplace mental health resources available to your employees, the key is to be proactive with your communication of the program. Here’s what I mean:

 

Inform Early and Regularly

Unlike other benefits like a dental plan, it is not plainly obvious what to do when you are in emotional pain. When implementing a new EAP, does your organization have a communication plan to roll out to employees? For example, have you considered running live or webinar orientation sessions for all employees, and special manager sessions so that they know what to do if an employee lands on their doorstep with a personal problem?

If you already have an EAP, does your new employee onboarding process include information about your available EAP mental health and work-life services? That is, for new hires, consider adding information regarding the EAP to your orientation package, like an EAP brochure, wallet card, or fridge magnet, or consider scheduling a mental health video presentation. This can be particularly helpful for employees who may need help but don’t ask for it because they worry how their employer or fellow employees will perceive them. In a presentation setting, no one is singled out.

Have you considered providing orientation sessions on specific value-added services being provided through your EAP to highlight a solution to a particular mental health or work-life issue? Nutrition, life coaching, financial, and legal are but a few areas of interest to employees who are looking for solutions to mental health and work-life issues.

How about creating posters that highlight mental health problems and solutions through the EAP? Displaying informative posters in high-traffic areas, such as washrooms and kitchens, will grab the attention of employees and increase the probability that those with a mental health or work-life problem will seek help.

Does your organization run health fairs, special theme days, or wellness campaigns at work? If so, the EAP can be invited to participate in these events, focusing on education and awareness of the EAP or a specific part of the service such as nutrition, etc.

 

Conduct Surveys (for companies with 50+ employees)

If you are curious to know how many of your employees use EAP services, ask them! Anonymous online surveys can be a highly effective tool to gather important mental health information from your employees. Here are a few questions you may consider asking:

  • Which EAP services do you use?
  • Which EAP services would you like to learn more about?
  • How would you like to be informed about available EAP services?
  • What barriers are preventing you from using EAP services?
  • What new services would you like to see offered under the EAP that currently are not being provided?

Anonymous surveys allow you to both inform your employees about their EAP and collect valuable data on how to better showcase it.

Our experience shows that proactive communication of an EAP and its work-life services will result in service awareness and increased utilization. This is the value of the program. Conversely, an EAP that does not have effective employee communication will lead to the eventual death of the program. The combination of orientation sessions, written communication materials, internal surveys, and special events are powerful ways to raise mental health awareness of this important benefit and it shows employees that you, as the employer, care for their well-being. Your employees may already be using their workplace mental health and work-life services, which is terrific, but how many more employees continue to suffer in silence? For the continued betterment of your workplace, consult with your EAP so they can help you develop a strategic EAP communication plan. To realize the full value of this benefit, remind employees of their EAP whenever and wherever possible!

 

 

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Home for the Summer: A Guide to Living with Your Family, Again

271-ted72544532-ae-id-384598-jpegCongratulations, you survived exam season and a full year of school!

By now, you may have moved back in with your family for the summer. For some, this may be exciting, but for others, you may cringe at the thought of having to spend the entire summer living at home. It can be highly stressful sacrificing some aspects of your independence, especially if you’ve been calling the shots while away at school.

Regardless of your enthusiasm level for your familial situation, here are my tips on how to make the most out of living with your family again:

Maintain Your Social Circle

If your departure to school meant your parents became empty nesters while you were away, they may want to spend copious amounts of time with you while they can. However, your intentions may involve spending as much time as possible with new and old friends. With communication and empathy from both sides, everyone can understand each other’s social needs. To avoid feelings of isolation during the summer, try to stay in contact with whom you can, and remember to join in on family dinners and outings once in a while so as not to make your family feel isolated from you.

Avoid Going Stir Crazy

If you really need a break from your family and some time in the sun, take a road trip to meet your friends. Spending time outdoors, like at the beach or in a campground, is a great way to reduce stress. Prolonged time in cities can fatigue the brain, and time in nature allows it to rest. Having fun or relaxing outside throughout the summer can give your mind a much-needed break before returning to the grind of studies.

Help Around the House

A giant bonus of living with family is home-cooked meals, but you may want to consider cooking for your family once in a while. Cooking can be quite effective at combatting negative emotions, and testing out healthy recipes can be especially beneficial for your mental and physical health.

If you really want to get in your parents’ good books, sweep, vacuum, or dust when you have a moment. Cleaning not only benefits the household, but it can also directly affect your own mental and physical health. Simply making your bed every morning makes you 19 per cent more likely to get a good night’s sleep.

Even when everyone may mean well, hurtful things can be thought of, said to, or done between family members. If you are having difficulty adjusting to being home for the summer, please seek counselling and stay strong knowing that this living situation is only temporary.


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Mental Health Week Spotlight: Managing ADHD in the Workplace

k-15_dsc9632b-id-58829-jpeg.jpgMental Health Week (May 7 to 13) is quickly approaching, making this a good time for Canadians to reflect on the state of their mental health, to discuss the importance of positive mental health, and to help reduce the stigma associated with mental health concerns.

Since Attention Deficit Hyperactivity Disorder (ADHD) may affect as many as 3.5% of adults, I’d like to take some time to discuss this stigmatized mental health issue that is often misunderstood.

ADHD is most often diagnosed in childhood, but it can also persist into adulthood. Because it’s frequently associated with children, adults with ADHD may feel hesitant to disclose their mental health concerns to their employer. As an organization, how can you help your employees cope if they’re afraid to reach out?

Here are a few of many possible ADHD symptoms and some tips so you can better accommodate employees with ADHD in the workplace:

Restlessness

If an employee is unable to sit still and focus for extended periods of time, it may be a sign that they have ADHD.

Fidget devices are simple gadgets that allow users to idly fiddle and exert excess energy in order to help them focus. If your employee has a preferred fidget device, consider allowing them to use it at work. If it produces a sound that distracts their coworkers, suggest alternatives.

Distractibility

We all know that workplaces can be high stress environments that may be noisy and hectic, with looming deadlines and tensions running high. It’s hard enough for you or me to ignore such distractions, let alone someone with ADHD. Offering your employees noise-cancelling headphones to listen to music may greatly improve their focus.

Trouble with Multitasking

 Since people with ADHD often have difficulty focusing, they may also experience frustration when trying to multitask a heavy workload. If your employees have difficulty completing their tasks efficiently and in a timely manner due to ADHD, consider scheduling weekly progress meetings, or even daily if you have the time. A mere 15 minutes per week might be all your employees need to better prioritize and split large projects into more manageable tasks.

A Short Temper

Untreated ADHD can result in occasional mood swings, often caused by irritation with their own restlessness and distractibility.

Having an employee with a short temper, no matter the reasoning, is not something many employers can afford to tolerate. However, we want to support our employees in any way we can. Refer employees to your Employee Assistance Program (EAP), where they will receive tools and techniques to address potential mood swings.

Many people with ADHD have additional mental health concerns, such as depression or bipolar disorder, making ADHD particularly difficult to treat. In these cases, ADHD medication, like Adderall, may not be the best course of treatment, especially since it can be highly addictive. If you or someone you know is having difficulty with ADHD management, please contact your EAP provider for assistance.


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Coping Strategies for the Humboldt Broncos Tragedy

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Image courtesy of Sportsnet

It has been bittersweet this past week to see the world come together over the tragic loss of so many members of the Humboldt Broncos hockey team, which occurred on Friday, April 6th.

Tragedies like this bring to my mind a pebble that’s been thrown into water: it touches so much more than the direct point of impact. Like ripples in the water, the unexpected loss of life has impacted many people, from the families of the deceased to the survivors, the local community, Canadians, and people around the world. We are all indirect victims of this tragedy.

Everyone is uniquely affected by the Humboldt tragedy. Based on my experience working with individuals in crisis, I’ve outlined some suggestions to help you cope and maybe even support those people who are having a terrible time making sense of what happened in Humboldt.

Directly Impacted

Life-altering events like this one have a profound impact on our lives, and we may never fully feel whole again after the loss of a loved one.

We all experience grief differently, but the important thing to keep in mind is that you allow yourself time to grieve. Know that there is no right or wrong way to grieve, and those around you will do whatever they can to support you during this difficult time.

If you find that this event may have triggered buried emotions or perhaps even PTSD, reach out to a grief counsellor as soon as possible to discuss your feelings and emotional state.

Indirectly Affected

Even if you have not been directly affected by this tragedy, you may know someone who was. Make sure they are getting the help they need but also tread lightly, as everyone deals with crisis differently. If they ask to be alone, leave them alone, but check in every couple of days to make sure they are okay. It may seem difficult to find a balance between being too involved and not involved enough, but they will appreciate your efforts in the long run.

You may also be indirectly affected because you are a parent of a child on a hockey team, you have children the same age, or you are a compassionate human being. If you find that you are out of sorts and are having difficulty focusing because of this tragedy, talk about it with your support system, whether it is a family member, a friend, or a work colleague. Also know that professional counsellors are available to support you during this or other difficult times in your life.

Show Your Support

No matter how you may be connected to this tragedy, here are some ways you can join the growing support for the Humboldt community:

  • Wear a Jersey. People from all walks of life having been donning sports jerseys in support of Jersey Day. Share your jersey picture and well wishes on Twitter using #JerseysForHumboldt.
  • An indication of the far-reaching effects of this tragedy is the millions of dollars that have been raised worldwide in such a short period for the families of the hockey team. A GoFundMe campaign has been created to raise money for the families and survivors of the crash. No amount of money will take away the pain the survivors and families are facing, but every donation helps ease any potential financial strain they may experience as a result of the crash, and donating can also make you feel good about doing something to support the victims.
  • Become an Organ Donor. If you aren’t already an organ donor, perhaps this event may be your inspiration to become one. Logan Boulet, one of the victims of the crash, will be greatly missed, but his passing means that six other people will live because of his organ donor status. For information on registration, you can visit Service Ontario.

For the survivors, the families of the victims, and the community, I imagine that it is extremely difficult to cope while there are many unanswered questions. As long as the investigation is ongoing, even those outside of the community can relate to the need for closure.

If the Humboldt crash directly affects you or if you relate to it in any way, I encourage you to seek counselling. You are not alone.


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Exam Season: 3 Tips to Lower Your Body’s Stress Level

k-67-dsc045553442545-fon_1-id-68958-jpegAs I’m sure you’re all aware, exam season has commenced. I know from experience that in times of high stress and when exam dates loom, it’s tempting to forgo sleep and easy to forget to eat or hydrate. These are very unhealthy means of studying, and they only add to your stress.

To avoid high stress levels or illness this exam season, I would like to provide you with three tips to take care of your body and reduce your stress level when preparing for exams:

  1. Eat and Drink
    It’s one thing to eat and drink healthily on a regular basis, but during exam season, some students remain so focused on their studies that they forget to eat or drink something at all! Understandably, your focus is your studies, but I implore you to stay hydrated and fed.

    During periods of high stress, I sometimes set hourly alarms on my phone to remind myself to drink water. This may seem silly, but it’s easy to get lost in your head, especially while studying, and ignore what your body needs.

    As for what you eat, it may seem like you don’t have time to cook. You probably don’t want to spend hundreds of dollars on take out over the next couple weeks, but you need to eat something. Before exam season is in full swing, pick up a few key items at the grocery store for simple meals, like cereal, salad, and sandwiches. Be sure you are incorporating some nutritious foods such as vegetables and protein. And always keep snacks in your bag, like apples or granola bars, in case you accidently skip a meal.

  2. Exercise
    I’m sure you’ve heard that exercise releases delightful hormones called endorphins, which trigger positive feelings to reduce stress and pain. Luckily, a simple 10-minute walk could be enough to produce several hours of stress relief.

    If you’re an extrovert and hours of secluded studying is worsening your stress, attend a group exercise lesson at your campus or preferred gym. Not only will you be getting exercise, but you’ll also benefit from the additional aspect of socialization, giving you a much-needed break between study sessions.

  3. Rest
    This might be the most difficult tip to follow, since it’s sort of a catch-22. Six to eight hours for a good night’s rest is a lot of time, but the longer you go without sleep in order to study the less you are likely to retain the information. Research shows that recalling information from one day to the next is easier after a night of sleep. However difficult it may be to rationalize, it is important to find a balance between study time and sleep time. You don’t want all of your efforts to be wasted by falling asleep during an exam.

It’s important to remember that you’re not alone in this; all of your fellow students are going through the exact same crazy time. Reach out to your friends and help each other stay sane and healthy during this and future exam seasons. If you require more structured support, reach out to a school counsellor or your Student Assistance Program to assist you with a study plan or exam accommodations. Good luck!


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Cheers to That: The Importance of Drinking Responsibly

Alcohol.jpegIf you’re one of the thousands of students who spent this past weekend celebrating St. Patrick’s Day on and off-campus, I hope you had a fun, safe, and enjoyable weekend. If, instead, you’re looking back on the weekend with regret, you may have learned that alcohol can have very serious negative effects, especially when binge drinking in public settings.

To binge drink means to consume multiple drinks on one occasion, and tragedies associated with binge drinking, especially for today’s youth, are all too real. According to the Centre for Addiction and Mental Health, Canada’s Low-Risk Alcohol Drinking Guidelines suggest that women drink no more than 10 alcoholic beverages per week and that men drink no more than 15.

Although I encourage making the most of your post-secondary life, keep in mind the following potential risks of drinking in excess the next time you go out:

Drinking and Driving

According to the Ontario Ministry of Transportation, it only takes one drink to reduce your reaction time while driving. Drinking alcohol can also result in decreased vision, reduced concentration, and inhibited judgement. Even the most skilled and confident drivers can’t keep these effects of alcohol at bay.

Not to mention the potential financial and legal consequences of driving under the influence. It’s illegal to drive with any alcohol in your system if you are under 21 years old. If you’re under 21 years old and you are caught with a blood alcohol content (BAC) above zero, your driver’s licence will be suspended and you can receive a fine of up to $500. Students have enough expenses as it is – impaired driving fines should not be one of them.

For those over the age of 21, the legal limit is technically 0.08, but fines and licence suspensions begin at 0.05.

As a post-secondary student you likely long for and revel in your independence, but if you’ve been drinking alcohol, ensure you have access to a designated driver, take public transit, or use a ride-sharing service like Uber or Lyft.

Emotions

Drinking alcohol can enhance our emotions. This can be our extroversion, flirtatiousness, sense of humour, or – for a rare few – anger. Many drink to have fun, to feel good, to relieve stress; but a range of intense emotions such as spontaneity, sadness, anxiety, and anger can be exacerbated by alcohol.

Most people are to a certain extent risk-averse when sober. However, under the influence of alcohol, inhibitions are set free, and what we are left with are carefree revelers who no longer have the acuity to make sound decisions. Potential dangerous situations often are not taken seriously, such as partying on the 18th floor balcony of a high rise apartment, or at a swimming pool, by railroad tracks, in front of traffic, all of which are potential recipes for disaster.

Few would yell or take a swing at a friend or even a stranger while sober, but with alcohol in the system an accidental nudge could result in violence.

If you take a negative emotional turn while drinking alcohol, this may be caused by an underlying mental health concern. Consider making an appointment with a counsellor to discuss these negative feelings.

Sexual Misconduct

Perhaps the scariest of all risks of drinking is the increased risk of being sexually assaulted. Due to lowered inhibition, it’s very possible to be unaware when someone else is acting inappropriately, and a reduced reaction time can make it difficult to ward off unwanted advances.

If you hit it off with someone at a bar or party, be mindful of the other person’s alcohol intake. Under Canadian law, intoxication is considered a factor that affects a person’s ability to consent. Intimacy without consent changes the lives of both parties, forever. When in doubt, get their number and call them when you are both sober.

Always keep an eye on your drink. At large parties and cramped bars, it’s easy for someone to put something in the drinks of potential victims. Never leave your drink unattended.

Students often treat drinking with friends at house parties, at the local pub, or on St. Patrick’s Day as a right of passage or tradition, but it can and should be done with care. When drinking, keep these tips in mind: watch how much you drink, watch your emotional state while you drink, watch what goes into your drinks, and stay safe. If you’re concerned about your state when drinking alcohol, reach out to a trusted friend or family member, school counsellor, or Student
Assistance Program for help.

 

 


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Is Social Media Affecting Your Mental Health?

media-998990_640For work or play, social media has become a strong part of our lives, and it is here to stay. Social media allows us to be continuously connected with family, friends and the pulse of business, even while we are busy doing other things! Social media helps us find jobs, events, lets us know what our friends and families are up to, and it links us to news that is happening not only in our community, but literally around the world. Despite social media policies and your organization’s attempts to manage your employees’ use of social media at work, constantly checking in with social media on a regular basis has become the norm in most offices, instead of the exception.

Allowing your employees to access their social sites results in happier employees, which in turn results in increased productivity and retention – but it can also result in anxiety, depression, and overall poor mental health.

Studies have found that Facebook and other social media platforms can negatively affect a user’s mental health. Facebook’s former vice-president for user growth has stated that the platform is slowly destroying how society works by creating short-term dopamine (reward-motivated behaviours). One study discovered that technology is not only addictive, but it can have mental health consequences such as depression, stress and sleep disorder.

Whether they are using it for fun or for business, it is your responsibility to inform your employees that too much social media can have a negative impact on their mental health. So how do we support an employee’s need to interact with social media without jeopardizing their productivity? Below I’ve outlined a few tips to help you help your employees better navigate social media at work and beyond.

Unplug. Researchers have found that unplugging from social media gives your brain the time it needs to recharge before starting a new day. Create a team or individual challenge for your employees by asking them to unplug for a morning, a workday, or 24 hours. You can then regroup with your team and elicit feedback as to the changes they noticed in themselves while being unplugged. If your staff generally comments about not sleeping well, feeling depressed, or just stressed out, give them this challenge to try and see how much better they feel.

Limit usage time. Like distracted driving, engaging in social media throughout the day can also be a distraction from focussing on work. While it is difficult to “police” employees’ connectedness with their personal social media, you can suggest reducing social connection time to breaks and lunch hours only. In fact, inviting staff to use their social media at work judiciously may lead to better trust, honesty, and general happiness among staff, resulting in better mental health.

Personal Connection. Encourage more face-to-face time for your staff. This is not a meeting; rather, it could be a luncheon, a learning session or potluck. These are great ways to build team connections, collaboration, sharing and positively increase the mental health of your team. You can also encourage staff to interact with posts about team promotions beyond a simple “like”. Send them a private message or leave a comment on the post, as being an active user can better your mental health.

While social media is absolutely a powerful tool, like everything else in life, technology should be used in moderation to prevent it from creating or exacerbating mental health problems.

I hope these tips will help guide you on a new path to better mental health for your employees Remember, interacting on social media, limiting time on the platforms, and focusing on encouraging personal connections will positively affect your mental health. What have you done to limit social media time in your workplace?