Charles Benayon

Founder & CEO of Aspiria


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Positively Productive

think-positiveAs we begin a new year, there is a sense of hope instilled in all of us. There are countless opportunities ahead, and a fresh beginning can inspire us in all aspects of our life. A lot of people make resolutions, and after a tumultuous year, I have as well: to be positive.

Positivity is a state of mind. It encompasses all elements of our life. So how can we be more positive, not only in our personal lives but at work as well? More specifically, as managers, how can we encourage this attitude amongst our employees when things get tough at work? Studies show that positive employees are more productive and exhibit more signs of motivation. So if you are looking to boost morale in your workplace this year, here’s a list of ways you can incorporate more positivity into your organization:

Be Social

In the workplace, we are often so busy working on projects and tasks that we forget to interact and be friendly with our employees and co-workers. The need to socialize started as an evolutionary method of survival. Not much has changed today; a study by UCLA researchers outlines the health benefits of social interaction, stating that social contact with others has a greater impact on overall health than cholesterol levels do.

So how can you create more of a social community in your workplace? While I am not suggesting creating a “party” atmosphere amongst your workforce, a simple “hello” to employees from higher-ranking staff each day, organized social events within the company, and encouraging employees to socialize and get to know one another are actions, among others, that can significantly boost morale in the workplace, and therefore increase job satisfaction and productivity.

Change your schedule

Most office employees work between the hours of 9 a.m. and 5 p.m. each day. While this may be the overall average workday, it doesn’t always work for each employee. For example, a single mother may need to drop her children off at daycare by 6 a.m. and pick them up by 4 p.m. at the latest. The daily struggle to find the time to manage both her job and parental duties could create a large amount of stress.

While it’s not always possible, try to work around your employee’s personal schedules. Maybe they would prefer to come in earlier and leave earlier or start later and leave later As long as you are satisfied with the work being done, making these changes can increase employee’s job satisfaction while reducing stress levels. Additionally, according to an article in the Journal of Applied Psychology, workers who can produce their own schedules are more efficient and less likely to call in sick than employees who work a strict schedule.

Allow employees to control their space

A 2013 Workplace Study by design and architectural firm Gensler found that employees who had control over their own workspace were not only more satisfied in their roles, they had higher motivation and productivity rates.

For example, their study reported that tech firms had a higher happiness rate in an open-concept office space. Facebook, in particular, has found success this way by allowing their employees to customize their workplace layout based on the project at hand. By allowing employees creative control of their workspace, studies show an increase in organizational productivity.

While a major change in workspaces may not be possible for all employers, talk to your employees about their workspace needs and evaluate how you can make this work for them. If they require focus and attention to detail, a walled cubicle may make sense. If they need to interact with employees more frequently, an open-concept plan would be more efficient.

At the end of the day, we spend a majority of our lives at work. If we want to make sure our employees continue to perform well, have high levels of job satisfaction and are motivated, it’s our responsibility to create a positive and enjoyable workplace environment year round.

What other ways can you think of to improve the positivity of your workforce?

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How to Lead in Turbulent Times

protest_in_victoria_against_prorogation_of_canadian_parliament_2Recently, I’ve been incredibly distressed by what I’ve been seeing in the news. After one of the most divisive American presidential elections in recent history, hateful and discriminatory actions have broken out all over the U.S. This kind of behaviour has even managed to infiltrate Canada. Just the other day, flyers were posted in the East York region of Toronto promoting an “Alt-Right” ideology, essentially calling for white nationalism.

All this troublesome news got me thinking, how can I, as my organization’s leader, who also feels strongly about current world issues, continue to be a positive role model and create a safe space for my employees? One that promotes fairness and equality amongst all this destructive and divisive rhetoric in the world?

Whether we like it or not, managers and bosses play a large role in every employee’s life. While company leaders might not be outwardly discriminatory, their behaviour sets the overall tone of the workplace. If a boss is constantly putting people down or doesn’t take the time to listen, an employee’s overall job satisfaction can be affected. If employees are working with an encouraging and appreciative leader, it can make all the difference in the world.

Studies show that stress and anxiety levels have increased significantly in our post-election world, so it’s more important than ever that management teams establish themselves as positive leaders. So how can you accomplish this task? Here are some of my tips that have been helpful to me as a leader of people:

Keep it positive:

Repeating hateful words or continuing to bring up tragedy only enforces a sad and hateful message. While it’s important to acknowledge what is occurring around the world, focus on creating positive messages so your employees can feel inspired. Do this by encouraging your employees to continue to advocate for what is right and not dwell on fear and hate.

Keep it neutral:

Votes on both sides of the ballot for Brexit and the American Presidential Election were almost equal. This means, despite how different another’s point of view may be, there will likely be people in your workplace who disagree with your own political or social beliefs. While you’re entitled to your own personal opinions, try to keep them to yourself, just in case you alienate employees who may have a differing opinion. The Globe and Mail recently published an informative article on this topic, exploring the risks associated with company leaders disclosing their political opinions in the office.

Enforce it:

That being said, it’s your job as a leader to make sure all employees are treating each other with fairness, equality and respect. Ensure your employees know that hateful attitudes and disrespect will not be tolerated, and if there are reports of inappropriate behaviour, there will be consequences. Standing firm on this subject will show employees that poor behaviour is not acceptable in the workplace.

Reach out:

If you’re aware that people within your organization are struggling as a result of world issues, ensure they know you understand what they’re going through. Tim Cook, CEO of Apple made headlines with his email to employees after the election, stating:

We have a very diverse team of employees, including supporters of each of the candidates. Regardless of which candidate each of us supported as individuals, the only way to move forward is to move forward together.”

The note has a neutral tone, but offered support to the entire Apple community. Letting your staff know that you’re all in this together will promote inclusivity.

 Talk to HR or Senior Management:

As previously mentioned, people around the world are experiencing high levels of stress and anxiety as a result of the political turmoil this year has seen. Encourage your management team to create a safe space for employees to talk about their problems, and discuss any grievances they may have as a result of another employee’s differing political views. By giving your employees a safe, confidential space to discuss these issues, it diminishes the chance of an argument breaking out amongst your staff. For staff members who are in need of mental health assistance, contact your EAP provider. They certainly will have the tools to work with organizations and individuals who require mental health support to address these conflicts in a safe environment.

As the founder and CEO of my company, I work hard to ensure that all of my employees are treated with respect. While it’s impossible to make everyone happy, it’s important as a leader to show your employees how to act accordingly and demonstrate your strength through these tough times.

“The ultimate measure of leaders in not where they stand in moments of comfort and convenience, but where they stand in times of challenge and controversy”

-Anonymous


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How Do You Find the Time for Work-Life Balance?

Work-Life BalanceIt seems that in these times, more than in our parents’ day, we are trying to be everyone for everybody. The majority of Canadians have reported feeling overloaded with too many roles to juggle – employees, parents, partners, students, friends, siblings, caregivers of older relatives, volunteers…and we keep adding to the list. If we are not mindful of the stress that is inherent in managing each of these roles, it can take a serious toll on our physical and mental health. Technology has only increased expectations, with many employers expecting worker availability around the clock, never mind staying on top of your email and cleaning up your inbox on a regular basis! Staying connected doesn’t allow for as much downtime as we need and we don’t always see the signs of when good stress that motivates us becomes harmful stress that exhausts us. Ask yourself:

  1. Do I feel like I’ve lost control in areas of my life?
  2. Do I often feel guilty that I have neglected some roles at the expense of others?
  3. Do I find it increasingly difficult to focus on the task at hand?
  4. Does it seem like I always feel tired?

I’ve always believed we are unique individuals, sharing similar experiences. Thus, work-life balance has a different meaning for each of us, but the majority of us know when we’re not feeling balanced.

I’ve compiled some suggestions on how to find some ways to achieve that balance, whether at work or at home, that I’d like to share with you.

With wage freezes and budget cuts, I understand that getting your employer’s support can be achieved when you are clear on what YOU need to ensure optimal work-life balance. Take some time to look into the programs, benefits, and policies available to you.

During the daily grind, keep these strategies top of mind to help you balance:

  • Schedule 10-minute breaks every two hours (even a walk to the cafeteria or outside for fresh air). This will increase what you accomplish at the end of each day.
  • The to-do list you prepare for the next day needs to be realistic given the hours to do the tasks.
  • Turn off your email program to avoid distractions while focusing on tasks.
  • Turn off electronic devices when you are not scheduled to work, so there is no distraction during your “downtime”.

Prioritization is a key to balancing our obligations and desires. We want to be a successful employee, have a healthy and dedicated relationship with our partner, be an involved parent to our children and supportive caregiver to our elderly parents, and have time to spend with friends. When we determine what is important to us (eg. spending time reading with our children at the end of the day instead of working overtime to finance the dream house), we can put some things aside to do (or not to do) at a later date. . There are only 24 hours in a day, so if we are working towards our goals of achieving our masters degree while holding on to our 9-5 job, we need to check in with ourselves periodically to set ourselves back on a balanced track.

According to Statistics Canada, employees who considered most of their days to be quite a bit or extremely stressful were over three times more likely to suffer a major depressive episode, compared with those who reported low levels of general stress. I encourage you to take steps to protect your mental and physical health by bringing all aspects of your life into balance.

Do you think you have a good work-life balance? Is it possible in our world today to achieve work-life balance? I look forward to hearing what works for you for balancing work and family in “Comments” below.